Aust Financial Advisory respects your right to privacy and we are committed to protecting it. Whether you are a current customer or just visiting us online, we are dedicated to keeping any confidential financial information you provide us with, secure and confidential. A summary of how we use and how we protect your information both online and in general is set forth below. You should be aware that linked sites (either to or from this web site) may contain privacy or confidentiality provisions that differ from the provisions provided herein. Your use of linked sites is governed by the privacy policies and other terms and conditions of those sites.
Our web site is a great way for current and potential customers to find out more about Aust Financial Advisory’s products and services. It also offers users some handy financial tools and market information. Rest assured that when you visit our site we will not try to gather any personal identifiable information from you without you knowing it. The following summarizes the extent to which we gather and use information obtained through our web site.
A “cookie” is a small piece of information that our web site may provide to your browser while you are visiting. Most browsers are defaulted to accept and maintain cookies. Our sites create a “temporary” cookie that allows you to view some of our disclosure information. When you close your browser, this cookie is automatically deleted from your system.
Statistical Domain and Access Data
Please note that when you visit our web site, no personally identifiable information about you, such as your e-mail address, will be automatically collected by us. In fact, unless you choose otherwise, the only information we may collect from your visits is some information regarding the domain from which you are connecting to our web site, (i.e., msn.com if you are connecting from Microsoft Network, or aol.com if you are connecting from America Online) and the pages you view while on our site. This information is collected solely for statistical purposes and is not used to identify individuals.
In some cases, you may actually choose to provide us with your e-mail address or other personal information such as your address or phone number. For example, when you complete our “Contact Us” form, we request certain contact information from you so that we may properly respond to your inquiry. Likewise, if you send us an e-mail for any reason, you are by default providing us with an e-mail address. E-mail addresses or other information you voluntarily provide while visiting our web site are used solely for the purpose of responding to your questions and concerns and will only be shared with others in accordance with applicable laws and regulations, which our legal and compliance departments or with state and/or federal regulators.
Protecting Customer Information in General
Collection, Use and Retention of Customer Information
In the course of doing business, we collect and use various types of information, including information provided by customers through personal interviews, account applications and other forms, as well as information about your transactions with us, our agents and affiliates. We use this information to service your accounts and to help you determine the types of financial products that are best suited to your financial needs and goals. We may also access information about you when considering a request from you for additional services or when exercising our rights or responsibilities under the law or any agreement with you.
Maintaining the Accuracy of Customer Information
Keeping your account information accurate and up to date is very important. If you ever find that your account information is incomplete, inaccurate or not current, please call or write to us at the telephone number on your account statement. We will correct any erroneous information as quickly as possible.
Protection of Information via Established Security Procedures
We value your privacy and maintain physical, electronic and personal safeguards to protect your non-public personal information. Access to such information is restricted to our employees, representatives, agents and affiliates with a business reason for access to such information and we will safeguard information according to established security standards and procedures and train our employees and representatives to understand and comply with these protections.
Sharing Information with Aust Financial Advisory
Aust Financial Advisory has numerous affiliates, including several state chartered insurance agency subsidiaries. Please note that we will continue to share some account information among the contracted companies as permitted by law. We may do so for internal purposes in order to process a transaction for you, or to provide you with more value or better service.
Disclosure of Privacy Principles to Customers